Try again, and call the bank if the issue persists. Your payment gateway (if youre using one). You can also create Pay Links to send customers via email or SMS. Follow the call menu prompts for Technical Assistance. If the merchant account connected to the terminal or payment processor is not properly configured, youll see this error. In these cases, theres usually a problem with the customers account. 39. But opting out of some of these cookies may affect your browsing experience. But, you should be aware of these limitations beforehand: First, refer to the information on this website to determine whether you can self-service your terminal. He lives in Centretown with his wife, daughter, and pooch, Louie. With a quick onboarding process, you can start getting paid in no time. Hopefully, this list has helped you figure out what was going on with your credit card and has given you the knowledge needed to take appropriate steps to fix the issue. Sometimes systems go down for maintenance or are temporarily interrupted for reasons ranging from glitches, to regional outages, to gremlins gnawing on the wires. In this guide, Ill explain what credit card decline codes are and who issues them. Unplug the CAT 5 cables connecting the equipment. This usually happens only one out of seven times but corrects itself. Join over 40,000 business owners to gain access to exclusive content and insights. G-Works - Simple City is our Financial accounting software that works in conjunction to the Verifone VX-520. We have performed "Update Checks" and have downloaded the required files to ensure that software is up-to-date. 208.67.220.220. Decline codes, usually accompanied by a short error message, can happen for various reasons, from card expiry or insufficient credit to suspected fraudulent activity. When you get this decline code, it's not a good idea to try to process the card again without voice authorization. Advertiser Disclosure: Our unbiased reviews and content are supported in part by, An expert in personal and business loans and financial health, Chris Motola has been writing about small business finance and payments for over 5 years. Or something else? Each staff reviewer at Merchant Maverick is a subject matter expert with experience researching, testing, and evaluating small business software and services. The terminal or payment processor was unable to complete the payment authorization. With the end of the paper sticking out, close the lid on the paper. This usually happens only one out of seven times but corrects itself. Typically, when you receive a credit card code, youll also get a brief note explaining why the transaction was declined. Resolution. Deploy your app quickly and scale as you grow with our Hobby Tier. When a customer clicks a link, they go to a personalized checkout page where they can make a credit card payment. The first thing you should do when your credit card is declined is to look for the error code (or write it down if youre using the payment processor yourself). Very often, theres an issue with the cardholders account or the card itself. No firewall rules are set on the G-240-W-E. All other traffic seems to be passing fine.
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