Mimecast Solved: Bounce by Destination Server - Cisco Community If youd like to find out more technical detail about how to configure Mimecasts Graymail Control please visit our Knowledge Base article here. to verify that your email address isn't in their block list. Manage suggested recipients in the To, Cc, and Bcc boxes with Auto-Complete. Fix your MX record: For example, it might be pointing to an invalid mail server. Email non-delivery reports in Exchange Online, More info about Internet Explorer and Microsoft Edge. Remove all recipients from your Outlook on the web Auto-Complete list Select the Message Center | Rejected and Deferred Messages menu item. Note: The Rejected message queue displays by default. In the page that opens, select Use the light version of Outlook on the web, and then click Save. Recipient LDAP Configuration SPF Record Check Your email address could be in the recipient's personally-maintained block list. Select Blocked Senders. To configure a Blocked Senders policy: Log on to the Administration Console. I also checked our domain and new IP against several blacklists using mxtoolbox, but I get no hits. Mimecast Remove all recipients from your Outlook on the web Auto-Complete list Fix NDR error code 550 5.4.1 in Exchange Online - Exchange Mimecast offers 6 types of recipient validation,these validation you will see them under the Internal Directories when registering a Domain. Mimecast Michael Hampton. Its fair to say many end users consider newsletters that they opted-in to, mostly unknowingly, as spam even though they could easily unsubscribe from the senders distribution lists. Click on the Administration toolbar button. Use the Down Arrow and Up Arrow keys to select the recipient, and then press the Delete key. Mimecast's SPF record check can also validate any updates you applied to your record. Its fair to say many end users consider newsletters that they opted-in to, mostly unknowingly, as spam even though they could easily unsubscribe from the senders distribution lists. To troubleshoot failed delivery, you can view information about the message and the reason for the bounce, and use this to address the cause and resend the message.