Device protection coverage and billing, if applicable, will be suspended until your mobile number is reconnected. Extend your session by clicking OK below. She called back a few hours later and we stayed on the phone another 3 hours to complete a new order. and our Called Verizon, was told I can just cancel and re-order. In any event, customer service and fraud alert representative were very polite, patient and helpful and order has gone through. I got an email that my order was put on hold because they needed a 400 security deposit but why didnt that come out of my bank? Once you've placed an order, you can always view and check the status in your My Verizon account or on the My Fios app. Hi codylock, For more information, please see our Choose from our 5G unlimited plans - all on the same easy-to-manage account. $360 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone (all lines on account req'd on plan) plan between 4/6/23 - 5/17/23. I called right away when I found out and told the rep If it will affect me getting a later date she said no and I was wary but to my surprise she was right phone still came on the 21:). Cookie Notice Wondering if anyone knows what if anything I can do on my own tonight. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. It went through finally, took 4 days to talk to a good customer rep who knows his stuff and helped me out! So, same situation, I entered the pmt info while she was on the phone, all seemed fine. llyndrael, The funny thing is how does a company like Verizon which provides wireless and internet services not have the proper software to handle all payments and verifications properly. Mine initially said ship date Feb 25th for the first couple of days after the order but now I don't see any ship date. All seemed well as I entered my cc pmt info while on the phone with the rep. Shout out to Silvester, you deserve a raise!! $199.99 was $249.99 Pricing reflects 20% savings. Before your 30 days are up, you must reconnect service to the mobile number using the same device or a replacement device. Use the My Verizon app to track your order, get notified when it's ready and make your pick up easier. Once an order is complete, well send a receipt or order confirmation via email or text message. Scan this QR code to download the app now. Get up to $500 when you. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Learn more by checking out our suspension service FAQs. Get up to $500 when you. Happened to me. Welcome to /r/Verizon! Note: Only an Account Owner or Account Manager can request that a pending order be removed. EDIT: There were two reasons: 1) I had my credit reporting services frozen - so unfroze Equifax (that's the one Verizon uses, fyi) and soft credit check went through; and 2) there was a fraud alert - reason was not eligible for self-service, with no reason given why. Website stated if order placed before 4:00pm it would be shipped same day (2-day) and should be received Thursday. Placed an iPhone 13 order, selected the 24 months with trade-in, however it shows 30 months after everything. Perhaps your phone is missing and you want to make sure no one else uses your line.
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