If you have a specific issue with one of our drivers email the details through to us at customerservices@fonacab.com and we will investigate. To address some questions that have been put to us by the Media and by some of our Customers concerning the Coronavirus we have put together the. Its only by making this investment in new driver development that we will all be able to grow driver numbers to meet our passengers needs now and into the future. 11 reviews of Fona Cab "It's like Sharks vs Jets, United vs City, Ant vs Dec. Belfast has two major taxi companies; Fona Cab vs Value Cab. A debit and credit card payment facility is available in every vehicle. unfortunately the public charging network is holding this back at present but we still have over 100 fully electric and hybrid vehicles on the fleet (about 10%) drivers changing their cars are more often looking for Corolla Hybrids these days than Skoda diesels, partly because of the purchase price but mainly because of the lower running and maintenance costs. Staff here have been issued with gloves and sanitiser for handling money as they have to be conscious about transmission of the virus in the same way that you do, If you need to provide paperwork (Licenses, PSV forms etc) rather than bring them to the Depot, you should take a clear photograph of them and send them through to accounts@fonacab.com with a follow up phone call to ensure that they have been received and are OK to use, If you need to speak to Fleet or Admin about for example a customer service issue or an account issue, these should be handled by telephone where possible, There is currently no planned Driver training, The symptoms of Coronavirus are like flu and colds. The Call Centre may ask you to clarify or provide additional information and you should note any relevant customer information where you are concerned when completing PU work, You should continue to return lost property items to the relevant depots as before. This will reduce the amount of cash you have to handle, It is important that we accurately record all customer / journey information so that if we have to identify people we have come in contact with we can. With taxis everywhere being in short supply, in some cases passengers are offering these drivers a fixed fee to encourage them to accept a booking and this unfortunately encourages bidding by other passengers resulting in higher off the meter fares being accepted. Download the App and register just once. Think about them and dont forget to do them where possible. About fonaCAB. https://www.surveymonkey.co.uk/r/PopupCycle. 2.23 - 2.17 . Fraudulent driver - Review of fonaCAB, Belfast, Northern Ireland Download it to your phone easily by clicking here - http://appsend.me/fonaCAB Its brilliant and you can now book and track your cab as it travels to your pick up point, and will also supply you with the make, model and reg of the vehicle arriving!! We are opened 24/7 Send us an email at community@fonacab.com outlining your proposal. The State Aid de minimis ceiling is 200,000 over the three previous consecutive fiscal years. fonacab driver portal
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