Like 4 mins ago. We sincerely apologize for any inconvenience a delay may cause. Make sure to enter tracking number, which you can find on your order page, or in the shipment notification email. OnTrac is an independent, transcontinental carrier for last-mile e-commerce parcel deliveries. They have no phone number for customers to call. ****Positive Update 10/30/21 - The phone was finally delivered at 8pm, 4 days late. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Thanks for contacting us. I ordered my stuff from bath and body works 04/03/2023 I'm guessing they ship through OnTrac, long story short it's almost a month later and I still don't have my items. Please notify us by filling out our contact form. Use a more reliable delivery service if you want assurance your packages will actually arrive. @lululemon FedEx lost a package I ordered that was supposed to be delivered the first week of September. To chat with a member of our team, please visit the homepage, then select the virtual assistant icon in the bottom right hand corner. Their chat bot kept repeating it was marked as delivered. Hope you will get the package soon! Its now 12noon, 1 of 2 arrived. Customs duties are levied on certain goods purchased abroad. FedEx is genuinely concerned with providing the highest quality service possible. -They can loose a package that has never left a tuck -They go on and on about "With OnTrac you get on time delivery to AZ, CA, OR, WA, and NV." The merchant or online shop usually indicates the expected delivery time on its website. What is going on there? FedEX for international shipping is extremely uncertain as packages can stuck in. I feel horrible for people who may need medication or something that is an emergency.. Usually your merchant or online shop sends you a link to track your shipment. Please consider going with a different shipping company. x 'These are people holding our packages essentially hostage': Multiple . Latest outage, problems and issue reports in Jersey City and nearby locations: Latest outage, problems and issue reports in social media. Service. Package arrived at destination facility. When will my order arrive? | adidas US All rights reserved. Who launches a heavy package over a wall they can't see over?? @FedEx There was no delivery attempt made on my shipment with Tracking number 612154289297, but the tracking status showing delivery attempt made Yesterday and Today, I don't know how this was made but no tried to deliver my shipment nor contacted me. They didn't even deliver my package to the right county, I tried contacting them 6 or 7 times but I don't think anyone works there. You can find more information about customs on the website of your local customs authority. Please let us know what issue you are experiencing with FedEx: Thank you for the report! This allows OnTrac to complete deliveries within shorter delivery timeframes than national carriers. ****Positive Update 10/30/21 - The phone was finally delivered at 8pm, 4 days late. Start asking shipper who deliver their package and if its ONTRAC ask for another option or save 3 weeks to get your package. Shipping label created; data received.
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