I filed my ny state tax return in early july. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**. If you chose to pay your TurboTax product fees out of your Federal refund, that is handled by a third-party company SBTPG. If Turbo tax used this 3rd party and they subtracted the fees from that refund, then why was my checking account charged and withdrawn the amount of the fees from turbo tax? View solution in original post. The third-party company in the description suggests that is a Federal refund if you indeed chose to pay product fees out of your Federal refund. Did the information on this page answer your question? In any case, if they reduced it, they should send you a letter in 3 or so weeks explaining why. You have clicked a link to a site outside of the TurboTax Community. I again used Turbo Tax to do my 2019 taxes. Please click here to learn more about the Offset Program. Please advise. How much did you get the very next day for the Stimulus? You can find your status within the TurboTax product.If accepted by the IRS use the federal tax refund website to check the refund status -https://www.irs.gov/refundsIf accepted by the state use this TurboTax support FAQ to check the state tax refund status -https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund. It also shows their business hours. I filed my refund in April with TurboTax and still haven't recieved it. Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait. This is mainly a user community forum, so no one here will know exactly what you received or didn't receive and why. **Disclaimer: Every effort has been made to offer the most correct information possible. Tax products pe1 sbtpg LLC Here is what it means They took out $109.00 from my account, and no refund yet?? I wish I would have just paid outright for all of it upfront instead of choosing the option to take the payment out of my refund. See my next comment below on some things to check. SBTPG already deposited some of the money, so why are they holding the remainder up now?
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