Its time to simplify. Executive Director, Enterprise Solutions and Automation. Monday through Friday from 8:30 AM - 5 PM. Rise up and join the digital revolution. I later received a bill from Wellstar for the same visit, but with a higher amount than their website had claimed the visit cost. All the test codes sent by the doctor's ****** were incorrect resulting in me paying a $50 charge. Compare all Customer Service Representative salaries in the United States By clicking Agree, I consent to our data usage policies as stated. Go beyond traditional CRM and field service. Schedule An Appointment Mychart Wellstar endobj BCBS was assured billing would be made with proper codes.On October 19 we received the same incorrect invoice for $12,775.57 - now with the threat of sending to collections. All Rights Reserved. The fact this hospital doesnt verify addresses with IDs is scary my address was to never be disclosed thanks for putting my family in more danger . Wellstar Health System Billing Information and Customer Care Services Contact Information 793 Sawyer Rd Marietta, GA 30062 Email this Business (770) 792-5195 Customer Complaints 69 complaints closed in last 3 years 23 complaints closed in last 12 months Read. How can I touch buyer enhance in case of any problems? Verify insurance benefits, offer price transparency, automate prior authorizations, and more, Find missing charges and collect revenue your organization is owed, Automatically submit and track commercial and government claims with intelligence-driven workflows, Collect payments from patients, automate payer remittances, and get insight into your outsourced agencies effectiveness, Avoid, track, and appeal denials to get paid faster and more fully, Get actionable intelligence from your data and generate easy-to-understand reports. Wellstar worked with ServiceNow Elite Partner, ITS, to develop a program of phased IT enhancements to reduce unplanned downtime, improve reporting quality and frequency, and ensure the availability and performance of key, frontline clinical applications. Makes outbound calls and receives inbound calls relative to the management, cash collection and/or final disposition of patient account balances due from patients and/or other responsible parties, optimizing cash flow, while demonstrating excellent customer service skills.ResponsibilitiesCore Responsibilites and . Drive customer loyalty with connected digital workflows that automate work across departments. An initial payment of $30,950,43 was made by my insurance provider.Based on the incorrect billing codes, an invoice was issued to me in the amount of $12,775.57.WellStar was contacted on 7/22/2022 do discuss the matter with BlueCross BlueShield (BCBS) looped into the call.
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