But if you do have a balance and haven't received a statement then it's possible that it's been delayed in the post. Tu click and collect deliveries are taking slightly longer than anticipated and it may take 2 days for your order to arrive in store. Just a couple of notes if you're thinking about changing your Direct Debit details: What day is my Direct Debit taken? Their service is available over the phone, through their website and via webchat. Exclusive news, data and analytics for financial market professionals, Insights in Action: Corporate law departments find their outside firms innovation lagging, but there may be little incentive to change, Messaging platform & personal device use is a firm-wide compliance problem, What a law firm Client Development Manager says about client listening programs, Law firm leaders express the benefit of strategy, culture & adaptability to weather these uncertain times, Pfizer pledge for more equal access to RSV shot faces hurdles, Trudeau points to 'slave labor' in China lithium production, US engineers recommended grounding Boeing 737 MAX soon after second crash, report says, EU proposes new copyright rules for generative AI. If you get in touch, we'll ask you about your income and outgoings so you can feel confident you're only repaying what you can really afford. I've forgotten my details. What's a Plan Ref? News Group Newspapers Limited in England No. To see all content on The Sun, please use the Site Map. How do I close my account? You will continue to receive other correspondence and letters via email as usual. I thought I was paperless so why have I received a paper statement? It also prevents Persistent Debt from becoming a long-term problem for you. This website will work on all commonly used browsers - Chrome, Microsoft Edge, Safari, Firefox - and on most devices (PCs, iMacs and Macbooks, iPhones, iPads, Android phone and Android tablets, Amazon Fire tablets). What should I do? You'll get a message telling you when your item is ready to collect which includes an order number and a collection code - keep hold of these as you'll need to show them when collecting your order. Have I done anything wrong if I receive a letter about Persistent Debt? Just remember, if you do spend more, your minimum payment will increase and it will take you longer to repay the balance. Of more than 8,000 people who filed claims with the federal government alleging injuries from COVID-19 vaccines, three have now received cash payouts, new government data shows. Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. If you repay your Buy Now, Pay Later plan balance in full before the end date, you won't be charged any interest. Occasionally we might need to speak to you about your account before you can log in. To find your nearest store, you can use our store locator. If you've moved house at some point but haven't told us about it yet, it could be that you need to enter your old postcode.