As I understand the monitor goes black followed by becoming unresponsive. Next, enter your HP model number on the right. A display device is an external apparatus that produces visual output, such as an LCD monitor. The problem came back today. Always Active - Save and Return. Using a different cable, connect the monitor to another computer that has video. Sleep and hibernation = disable. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. The screen should blank out temporarily and come back. Let's try to install the display drivers for your monitor. Once the process is done, restart the computer to see if the black screen problem has been fixed. In this article, well explore the black screen of death, the reasons some computers experience it, and provide some fixes. If the light comes on, the monitor has power. Using one of my EliteBooks and my 2013 UltraSlim Docking Station, he tested the most recent two versions of the firmware and provides the following: ######################### It is crucial and make please sure that latest Intel USB As of today, I am getting more driver crash messages and the blinking is happening every 5 minutes and some times more often than that. Source Control - Source Detection - select Always System Compatibility Check (7.7 M4) Opens a new window. What screen dimensions does my Monitor have? can also be performed, especially if the PC still fails to resolve its black screen issue. There were no problems for 6 days and suddenly bang and black. CB, CE, marca FCC, ES 5.2, ErP, marca CSA/C-UL/C-ETL, marca UL/CSA-NTRL/ETL-NRTL, ICES, CCC, Bauart, CECP, ISO9241-307, GOST 25861, HRN N N0.201, GOST R 50377-1992, GOST 25861, certificado EEI, IS 1121, SASO, SABS IEC 60950-1, NOM-019-SCFI-1998, marca KC, marca KCC, marca PSB, marca ISC, C-Tick, 887111357397, 0887111357472, 0887111357465, 0887111357403, 0888793475454, 2002609764008, 8871113573802, 0887111357427, 0887111357380, 0887111357410, 0887111357496, 0887111357519, 0887111357397, 0887111357434, 0887111357458, 0887758415016, 0887111357441, 0887111357489, 0887111357502. Sometimes hibernation files can become corrupt. Jerri L. Ledford has been writing, editing, and fact-checking tech stories since 1994. The issue persists. System Compatibility Check (7.7 M4). If you are still stuck on the black screen, try another fix below. Ask the community. Turn on the monitor and wait about ten seconds while the computer starts. Any other suggestions? update your drivers, AMD - Automatically detect and I have tried wach monitor sepreataly ,but the problem persists on the same montor. Could you please download SP72953.exe, firmware ver. What happens? Consider external causes first, such as a damaged display cable, before exploring technical possibilities. Is there any other optons if the warranty of my monitor is expired? My user currently has 2013 UltraSlim Docking station v2.28 firmware. Set Color Quality to, In Windows 98 or Me, select the native display resolution size using the Screen Area slider. HP Pavilion 20xi 20-Inch Screen LED-lit Monitor - amazon.com All rights reserved. No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Did you check if one monitor connected at a time works without these issues? Sometimes it will turn black. HP docking stations are using DisplayLink software.
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