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Patient experience could be an additional, valuable source of information about safety issues if it was systematically gathered and reviewed. WebGiven the wealth of evidence linking ineffective clinician-patient communication with increased malpractice risk, nonadherence, patient and clinician dissatisfaction, and The United States spends over $40 billion each year for patients that have been impacted by medical errors. Poor communication can result in various negative outcomes, such as 0000046296 00000 n Considering that the processes required in anatomic pathology diagnosis often take hours or even days, the concept of critical results reporting requires an adjustment of terminology and analysis.2,3,4 For example, critical in clinical pathology, radiology, and other medical specialties is generally associated with a life-threatening condition that requires communication within minutes.5 However, few pathological diagnoses require immediate communication to the ordering physician.2,5 Most pathological diagnoses might be better described as actionable, noncritical results.2 Consequently, for a pathologist, effectively communicating a diagnosis to the person in the best position to use it for the patients benefit is usually more important than expediency.5, This is not to say that there arent circumstances in which an anatomical pathology diagnosis should be immediately communicated. communication See Data Methodology and Measurement for more information. There will be times when your office falls behind schedule due to situations out of your control. 0000071134 00000 n Of the 100,000 reports that happen each year related to medical errors, 70% of them occur in hospitals, pharmacies, and patient residences.

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poor communication in healthcare statistics