DHL Clearance Event So, if duties are due, this will be listed along with the payment required. Uncontrollable clearance delay is one message that no one likes to see. WebMy DHL Tracking Is Stuck On Clearance Event. One message youre likely to see at some point is determining customs duty.. DHL is pretty good at giving customers update on their shipment. It could also be that it has been addressed but is yet to be updated. Customer service has been horrible. Edit: Also Ontario Required fields are marked. DHL The Clearance process for this shipment is on-going with additional details required for clearance Next Step The clearance process will continue once the additional details are provided for clearance My DHL tracking number is 9526355053 It's been stuck with this message for a few days now, could someone please look at this to get it Thankfully, this is a normal process, and does not mean that anything is wrong. Has anyone ever seen this before? The best place on the internet for everything DHL, DHL Express, DHL Global Mail and the Deutsche Post. So, you should expect further updates soon! In cases where the receiver refuses to pay customs duties,the shipment is sent back to the sender. It is quite normal and shouldnt bother you much. Typically, if you click on the Further detail button, it will say Shipment has been given release by customs when this happens! DHL "Clearance Event" am i the only one stuck in this status? ago Thankyou for that. ago Thankyou for that. it says "A DHL representative shall attempt to contact the importer for further clarification or proof of valuation if required by customs". My package has been stuck for "clearance event" for 2 weeks now.. what should I do?? So, what does clearance event actually mean, and is it something to be concerned about? In most cases, DHL handles the entire process and, most times may contact you if necessary. If your shipment has been given release by customs, this essentially means its free to continue on to wherever its going next.
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