For more information, please see our Using Microsoft Surface Data Eraser Step 1:Connect the bootable USB containing Surface Data Eraser to your Surface device. Start the formatting process, show 5% and then after about 20-30 seconds Failure message. I need to format my Surface Go before sending it in for repair and can't even get this utility to work. To work around this issue, changethe deployment tool to target DISK2. Does Microsoft have an option to physically destroy the hard drive/storage media to ensure it cant be reused? Confirm USB drive of at least 4 GB is connected. @jaxne . Shut down your Surface and wait about 10 seconds to be sure it is off. To boot a Surface device that has been wiped with Microsoft Surface Data Eraser, you will first need to reinstall the Windows operating system. Insert the bootable Microsoft Surface Data Eraser USB stick into the supported Surface device. The BMR image can be downloaded and installed, or a custom image can be deployed. Support for Surface Pro 9, Surface Laptop 5, and Surface Studio 2+. If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. Does my Surface use removable media to store data? Cookie Notice This version of Microsoft Surface Data Eraser adds support for the following: This version of Microsoft Surface Data Eraser adds support for Surface Pro with LTE Advanced. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. Create a Surface Data Eraser drive, and then start the device from that drive. use only 4GB drive . However, this does not prevent your data from being recovered with forensic or data recovery capabilities. Tried imgburn but I don't know which boot files are required, @jaxne . Original by design. I bought and confirmed I had a USB 3.0 thumb drive. download the iso file and write on a USB pen drive. First, boot into the Surface UEFI and check if the UEFI displays a boot drive error icon . d. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. I'm done wasting my precious time on this. Press any key to shutdown device now . Simply click the Start button. To boot your device from the USB stick follow these steps: a. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. [LOG[FAILURE ( 7711 ): Disk OSDDiskIndex(0) can not be found! Turn off your Surface. I formatted the USB stick with Diskpart. This is a guidehttps://www.ifixit.com/Guide/Microsoft+Surface+Pro+4+SSD+Drive+Replacement/60383 Opens a new window, gparted is on most Live Linux Distro and it can also be independently installed to a USB stickhttps://gparted.org/liveusb.php Opens a new window Some Live Linux Distros have a GUI for the SMART values and some use the command line. download below file and then extract the file Booting the Microsoft Surface Data Eraser USB stick. Odeslat a . Unable to continue. if still you gets problems means. Surface Device that has a 1TB drive configuration shows two drives I also tried two different USB drives, both are 16GB drives. Confirm USB drive of at least 4 GB is connected"::: Major wasted time. @RAJU2529 thank you for your quick help :) d. Release the Volume Down button. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data).
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