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emotions Identify three actions you will take to improve your own emotional intelligence It can allow you to observe your emotional reactions to situations and learn how to improve your Elfenbein, H. A., & Ambady, N. (2002). Higher levels of Emotionally Intelligent Workplace Behaviour is also the best antidote to work stress and building your personal resilience. The result is a personaa professional role that involves acting out feelings that may not be real as part of their job. Emotions at Work Communication: Communication styles of managers are often modeled by their subordinates, creating another opportunity to strategically influence company culture. 1.2 Understanding Organizational Behavior, 1.4 Understanding How OB Research Is Done, 1.6 Maintaining Core Values: The Case of Nau, 2.1 Doing Good as a Core Business Strategy: The Case of Goodwill Industries, 2.4 The Role of Ethics and National Culture, 2.5 Managing Diversity for Success: The Case of IBM, 3.1 Advice for Hiring Successful Employees: The Case of Guy Kawasaki, 3.2 The Interactionist Perspective: The Role of Fit, 3.3 Individual Differences: Values and Personality, 3.5 The Role of Ethics and National Culture, 3.6 Using Science to Match Candidates to Jobs: The Case of Kronos, 4.4 The Role of Ethics and National Culture, 4.5 Rebounding from Defeat: The Case of Jeffrey Katzenberg, 5.1 A Motivating Place to Work: The Case of Zappos, 5.4 The Role of Ethics and National Culture, 5.5 Motivation in Action: The Case of Trader Joes, 6.1 Motivating Steel Workers Works: The Case of Nucor, 6.2 Motivating Employees Through Job Design, 6.3 Motivating Employees Through Goal Setting, 6.4 Motivating Employees Through Performance Appraisals, 6.5 Motivating Employees Through Performance Incentives, 6.6 The Role of Ethics and National Culture, 6.7 Motivation Key for Success: The Case of Xerox, 7.1 Facing Foreclosure: The Case of Camden Property Trust, 7.6 The Role of Ethics and National Culture, 7.7 Getting Emotional: The Case of American Express, 8.1 Youve Got Mailand Youre Fired! Emotions at Work you select your mood from a mood wheel. Rate each action from 1 (very ineffective) to 5 (very Effective). Thats what cashiers, school teachers, massage therapists, fire fighters, and librarians, among other professionals, are asked to do. emotional Elfenbein, H. A., & Ambady, N. (2002). She holds a Bachelor of Arts in history and a Master of Public Administration from a Florida public university. Identify at least one instance of modelling workplace behaviors

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modelling workplace behaviours that demonstrate management of emotions