Nasty Gal: Look What's Arrived | Milled We're bummed things didn't work out for you, but here's the good news: You've got 45 days to send something back to us from the day you receive it. Only the company that shipped you this package can file a claim on it, and the claim cannot be submitted online.". I will be sure to pass your kind feedback over to her too.Have a great day and take care, x, my item was Over a week late arriving, I messaged and received a reply straight away from Greziel to say my item had been lost and they would send me a new one straight away, I was very happy with the service, very quick easy and simple, thank you nasty gal, Good Morning Han, Thanks for getting in touch and taking the time to leave us a review. Dont bother ordering from them. Nastygal Reviews | Read Customer Service Reviews of nastygal.com | 9 of 457 I email once a week and each time they ask me to wait until a certain date before they will process a refund. I love your clothes and have ordered from you before but if I do not receive any sort of compensation for this mishap I regret to say this will be my last. Your Only Thorough Guide To the Nasty Gal Return Policy I want the amount I payed to be returned. This timeframe allows us to launch an investigation with the courier as a priority for you as to why your items were not delivered in the timeframe you chose. I rather have not purchased if I had known! - Make sure the offer can be used for what youre purchasing. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Nasty Gal. I don't have the invoice from my parcel, can I return? ComplaintsBoard.com is a leading complaint resolution website on the Internet. I've had a look at the order and can see this was placed in December. 3. Many thanks, In 2006, founder Sophia Amoruso started an eBay store selling a highly curated selection of vintage pieces. Nasty Gal is an online fashion retailer in America that was founded in 2006 by Sophia Amoruso. I was helped via virtual Chat by Jayne Y and she was brilliant. I spoke to Shay and they were so helpful and I was able to get a refund. Here is the link to the returns portal for you: https://www.nastygal.com/gb/page/returns-and-refunds-customer-service.htmlIf you have no access to a printer or cannot get this printed yourself, just chose one of our Print in Store options by checking through the list of couriers provided and select one that does not require a printer!Just repack your items, login to our returns portal. If you return via the portal, it can take up to 3 days for your return to arrive to us and, up to 7 days for your refund to show in your account depending on your bank's processing time. The first thing to check is have you had your dispatch email? There is no phone number to call. Last Tested. Checked my email and I received an email on April 25th saying I successfully returned my order and the money would be in my account. Is this your brand on Milled? Unfortunately this means we will be unable to make any changes as its already being processed at the warehouse (literally within seconds). **If you have a Mac with Touch Bar, you will be able to verify your payment using the Touch ID sensor on your MacBook Pro keyboard. Take care X ----------------------------------------------------------------------------------------------------------Hi Allyce, I'm really sorry you've not received your order yet. Just to contact facebook. We work very hard on a daily basis to ensure that all of our customers receive the best possible service on a daily basis, so it's always great to receive feedback such as your own.I hope you have a lovely day.Take care,Nasty Gal x. Karen E was extremely helpful when enquiring about a return, made the process straightforward and pleasant.